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We are passionate about helping our clients and we know our application inside and out. But our goal is to help our end users understand and manage their Enersight models better! To achieve this, we work hard at understanding what our clients are trying to accomplish so we can better support them in their asset development processes. This webinar will go over some most common support questions that have users stumped. We will also look at the thought process behind where and how to resolve them.
Topics covered in this webinar include:
Mohammed Siddiqui is a Client Care Expert at Aucerna who supports Enersight and Freshdesk which is our cloud-based ticketing tool. He has over 6 years’ experience with Enersight application. He has helped clients navigate, develop, and troubleshoot their asset development workflows and business plans in Enersight. In addition to assisting clients with complex Enersight queries, Mohammed teaches both Intro and Advanced Enersight courses. Mohammed holds an M.B.A from Benedictine University and is based out of Houston.
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