About the Enersight Webinar Series

Make the best decisions at every stage of asset development

Join us for a series of technical webinars demonstrating how best to use Enersight for asset development planning. We’ll cover a variety of topics with something for users of all skill levels. Themes will range from advanced scenario analysis workflows, economics modeling, to common support questions. Each month we will be holding 2 webinars on specific use cases presented by Aucerna’s experts.

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Asset Planning Help Resources:

Improve your Experience

Presented by: Doris Brown-Harrison, Global Training Coordinator, Aucerna

Join this webinar to learn how to effectively use Aucerna support resources for your product.  See several different methods of contacting Client Care for support and how to access the Knowledge Base on the Freshdesk Support Portal.  Learn how to use the Client Portal to access software downloads and training videos for your product and view and register for training.

Topics covered will include:

  • Sending support requests to the Client Care team
  • Helpful information to include in a support request
  • Sharing files with the Client Care team
  • Accessing product-specific online help and the Knowledge Base
  • Accessing training videos
  • Viewing and registering for training

Coming to you in two time zones:

North America & Europe:

Thursday, September 3rd, 2020.

9:30 AM CDT | 8:30 AM MDT | 3:30 PM CET

Asia Pacific:

Wednesday, September 2nd, 2020.

11:00 AM AEST | 9:00 AM SGT

Asset Planning Help Resources:

Review Common Challenges Solved

Presented by: Mohammed Siddiqui, Client Care Expert, Aucerna

We are passionate about helping our clients and we know our application inside and out. But our goal is to help our end users understand and manage their Enersight models better! To achieve this, we work hard at understanding what our clients are trying to accomplish so we can better support them in their asset development processes. This webinar will go over some most common support questions that have users stumped. We will also look at the thought process behind where and how to resolve them.

Topics covered in this webinar include:

  • Adding Capital Classes
  • Enersight Link Connection
  • Enersight Link Parser Error
  • MMBTU vs MCF Pricing
  • Changing OPEX based on time
  • Linking Production History
  • Ramp Up after Shut-In
  • Bulk Edit RAF & Bulk Edit UWI
  • PDS

North America & Europe

Thursday, September 24th, 2020.

9:30 AM CDT | 8:30 AM MDT | 3:30 PM CET

Asia Pacific:

Thursday, September 24th, 2020.

11:00 AM AEST | 9:00 AM SGT

Presenter Bios

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Doris Brown-Harrison

Global Training Coordinator

About the Presenter:

Doris Brow-Harrison is our Global Training Coordinator based in Calgary and works closely with the Client Care teams to help our clients use their software efficiently. Doris has worked directly with Val Nav software for the past 12 years, manages the Aucerna Client Portal and assists Mohammed Siddiqui with managing the Freshdesk helpdesk portal. Doris has a bachelor’s degree in psychology, with Distinction, from the University of Calgary and a Computer Technology diploma (computer programming) from the Southern Alberta Institute of Technology (SAIT), also in Calgary.

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Mohammed Siddiqui

Client Care Expert

About the Presenter:

Mohammed Siddiqui is a Client Care Expert at Aucerna who supports Enersight and Freshdesk which is our cloud-based ticketing tool. He has over 6 years’ experience with Enersight application. He has helped clients navigate, develop, and troubleshoot their asset development workflows and business plans in Enersight. In addition to assisting clients with complex Enersight queries, Mohammed teaches both Intro and Advanced Enersight courses. Mohammed holds an M.B.A from Benedictine University and is based out of Houston.

What to expect in the Enersight Series?

These webinars will be executed 1-2 times every month and we will be covering a variety of topics with something for users of all skill levels.

Upcoming Topics

  1. Asset Planning Advanced Capabilities: Custom Reporting
  2. Asset Planning Help Resources: Understanding Enersight Settings Hierarchy
  3. Asset Planning Help Resources: Understanding Curtailment Logic

What's coming up next in Aucerna Connects?

Aucerna Connects will run monthly webinars, often multiple times a month on a variety of days, and in a variety of time zones to support our global industry. You can find a list of all webinars, past, and future by clicking on the link.